Part-Time Customer Service Representative
Job Description
We are EXPANDING our workforce due to our continuing growth and success – and are currently recruiting for our training classes!
Centralized Showing Service, Inc. (CSS), the nation’s premiere residential real estate showing service, has immediate openings for Customer Service Representatives in our Overland Park, KS customer-service contact center. Customer Service Representatives assist our clients (licensed real estate agents/brokers) in scheduling their showing appointments by using our proprietary, confidential electronic systems.
No Selling, No Cold Calling, No Telemarketing!!
– 24/7/365 Call Center – Flexible Schedules Available!!
– Parking right outside the front door
– Huge Vending/Market on site!
– Friendly and Quiet Contact Center Environment in a NEW Space!
– Company Growth /Career Advancement Potential
– Monthly Performance Bonus potential
– Attendance Bonuses available!
– 2 Opportunities for raises during first year of employment – Bilingual a Plus, but not required
Job Requirements
Requires great articulation and pronunciation; friendly and outgoing phone voice.
Must have a great attention to detail and thoroughness in completing tasks.
Prefer high school diploma or GED and previous customer service skills/experience.
Requires using basic computer skills (i.e. typing and navigating between programs/screens to enter data and process information), company telephone system, and proprietary systems.
Ability to use logic and reasoning to analyze information and evaluate results to choose the best solution and solve problems.
Ability to handle complex situations professionally.
Ability to develop and maintain constructive and cooperative working relationships with all types of personalities and attitudes.
Flexibility in schedule availability to meet company needs. All new hires must be available to work on Fridays, Saturdays, and Sundays.
Must be able to maintain a professional appearance and attitude.
Ability to work in a fast-paced environment, multi-task, and perform duties with a minimum of supervision.
Must be dependable and punctual in attendance. Equal Opportunity Employer; we encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
Equal Opportunity Employer; we encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
Job Type: Part-time
Salary: $9.00 to $10.50 /hour